Hilo High Kokua Portal

Reset Adobe CC Password

Updated Dec 30, 2019

If you forgot your Adobe CC password, you can reset it. For this to work, you must have access to your @hilohigh.org email address, or at least access to emails forwarded from its inbox.

1. Go to Adobe.com, Press Sign In

Adobe: Creative, marketing and document management solutions - Google Chrome

Enter your @hilohigh.org email and press Continue

Adobe ID - Google Chrome

2. Press Reset your Password

Adobe ID - Google Chrome

3. Set New Password

Create a new secure password, and press Reset Password

Adobe ID - Google Chrome

4. Check Email for Code

Copy the Verification Code and Paste it into the Adobe prompt.

Adobe ID - Google Chrome
Mail - Test Student - Outlook - Google Chrome

5. Done

Your password is changed, although the email says that it sent you an email, it is not required to check it.

Adobe ID - Google Chrome
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