Hilo High Kokua Portal

Didn't Get Adobe CC Get Started Email?


If you never received a Getting Started email from Adobe, follow this tutorial to reset it.

Prerequisites: You will need to already have access to your @hilohigh.org email, and/or your emails from it should be forwarded to your other email for it to work.

1. Sign in to Adobe.com

Go to: https://www.adobe.com/

Click on Sign In

Adobe: Creative, marketing and document management solutions - Google Chrome

2. Enter Email Address and Press Continue

Adobe ID - Google Chrome

3. Additional account details required

If you truly did not get the email, you will see this message. Close the tab, the next step does not need it.

Adobe ID - Google Chrome

In your @hilohigh.org inbox or the inbox you forwarded it's messages, click on the reset link.

Mail - Test Student - Outlook - Google Chrome

5. Reset your password

Create a new password and press Reset my password.

Account recovery - Enterprise ID - Google Chrome

Press Continue after successfully resetting your password.

Account recovery - Adobe ID - Google Chrome
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